Exceeding Patients Expectations In Dentistry
What our Happy Patients had to say….
"Needing an injection for a filling, I was so impressed with the new technique that was used- gentle, very effective and totally painless- brilliant!”
Janet Simmonds – Tonbridge
Totally Relaxed & Pain Free
“I would like to thank Pieter and his team for their kindness and expertise in the removal of my wisdom tooth. To anyone facing this procedure I can assure them my experience was totally relaxed and pain free and i was treated with kindness. Thank you”
Pamela Wells – Tonbridge
“I received a Cerec (Porcelain) overlay treatment with no problems and all very painless.”
Jenny Rutherford – Tonbridge
I cannot recommend Hanover House highly enough
“I had a terrific fear of dentists and hadn’t been to one for over 12 years, subsequently I had a badly decayed and broken tooth that really needed attention. I looked on the internet for a dentist that would treat me like a baby! From the moment I spoke to the receptionists, I felt at ease. They didn’t judge me or make me feel ashamed for neglecting my teeth and were very friendly and helpful. They booked an appointment for me to see Luke.
I must admit when I arrived I was a bag of nerves, trembling and on the verge of tears but Luke was so calm, reassuring and understanding. Unfortunately my broken tooth was in such a bad state it had to be removed but parts kept crumbling off as Luke tried to remove it as gently as he could. It proved to be quite a difficult extraction but Luke talked me through every stage and I really did not feel any pain at all.
I mentioned that I had been embarrassed by my crooked, misshapen, stained front teeth and rarely smiled with my teeth showing. Luke talked through the possibilities for me and recommended Cfast to straighten my teeth. As soon as it was fitted it felt comfortable and within a couple of days I forgot I was wearing them. My teeth straightened really quickly and after about 4 months I had them removed and a retainer fitted. I had numerous other treatments including veneers on two of my misshapen teeth and my old dark amalgams removed and replaced.
I now smile happily without putting my hand in front of my mouth. I cannot thank Luke enough for his calm, gentle manner and for the great improvement he has made to not only my teeth, but to my confidence – I seem to smile all the time now!
I cannot recommend Hanover House highly enough – the whole team are warm, friendly, welcoming and professional and I am so pleased I picked up the phone to make that first appointment. Thank you all so much.”
My Kids Love The Dentist!
“I’m so pleased my kids love the dentist! Its always a pleasure to bring them to see Pieter and the love coming! (which makes a change)”
Christine Marais – Hartfield
My Denture Is Splendid & I’m Really Delighted With It
“With my thanks and appreciation of all your expert and kindly help during my course of treatment. My denture is splendid and I’m really delighted with it”
Margaret Bolt – Tonbridge
Best I’ve Had At Any Dental Practice
“The treatment I received was done in a very thorough and caring manner. Every step was explained. The service at Hanover House is the best I’ve had at any dental practice.”
Janet Lacey – Hadlow
Very Gentle & Friendly
“I had my first filling today: it was not as painful as I thought! They made me feel relaxed, and were very gentle and friendly. Thank you.”
Felicity Walder – Hadlow
“Brilliant dentist, I recommend this dental surgery to everyone, had a tooth extraction done today, it was over before I knew it and without any pain. I had peter and his assistant Amy. Amazing job, full of happy and professional staff there. 5 stars.”
Michael Kiez – Tonbridge
“I have a confession - I used to be scared of the dentist...but no more!!
I just had a two and a quarter hour session with Pieter and Amy, and it was a breeze!
It was scheduled work on 4 teeth, including 2 crowns, which I had delayed for months, but finally "bit the bullet"
However, I now feel foolish, as the whole session was totally painless, and carried out with a calm, professional and friendly efficiency.
So very impressed, I would recommend the practice wholeheartedly to anyone, but especially those who, like me, had bad dentist experiences in the past - truly pain and stress-free dentistry. Well done, and a very big thank you!!”
Bill Cooper – Tonbridge
“Always a very calm atmosphere. I have been a patient at Hanover house for over ten years and had numerous dental procedures, all pain free and in a relaxed stress-free environment. Thank you.”
Susan Jonnes – Tonbridge
“After so many years of being dentophobic, I have just returned from having a filling and one stop CEREC crown and couldn't be more relaxed or pleased with the outcome.
Pieter and his dental nurse put me at ease throughout the painless procedure and I would like to thank them for that.”
Shirley Moore – Kent
“Pieter has just completed my treatment for dental implants. From beginning to end the treatment has been first class. The price was very competitive and remained exactly as quoted before treatment commenced. No hidden extras! I cannot emphasise enough how truly painless the whole process has been, all done under local anaesthetic! Every appointment attended the team have consistently provided me with professional care and attention. Pieter and Amy always made time for a chat which made the whole experience more personal. Needless to say I am delighted with the end result. Many thanks to all your friendly team.”
“Pieter and his team make going to the dentist an easy experience. My son is 9, he had to have 2 teeth removed since he was 6 - he still left every time with a big smile on his face. We have been going to Hanover House Dental Clinic as a family for over 14 years and highly recommend it - thank you!”
“My wife Sally has just today finished her dental implant. It has taken a few months from beginning to end, from tooth removal to new ones being attached.
But all of the way through the process, Pieter and his staff have been totally amazing.
I would definitely recommend this practice to anybody requiring any dental work.
The end result looks brilliant, plus Sally now has a complete set of teeth again.
Thanks Guys, and Gals.”
Mr and Mrs Large, Tonbridge
“Very pleased as always with my experience here after receiving treatment last week. Friendly, quick and reliable, would definitely recommend to a friend!”
Emily Murayama, Tonbridge
“Just had an efficient, pain-free and cosmetically excellent repair done by Pieter Claassen at Hanover House. As ever Pieter and the whole team were friendly and explained everything thoroughly. Thank you for fixing my broken tooth😊”
Richard Ellis-McCallum – Tonbridge
“Friendly, good quality dentistry. Without exception, the staff here are all friendly and helpful. I don't personally suffer from fear of the dentist, but if I did I imagine this would be the best place to go as it has a cheerful, relaxed vibe. The dentistry is great quality, and at reasonable prices compared to what I'd been quoted elsewhere. Wouldn't hesitate to recommend based on my experience.”
“Very professional indeed and delivered in a friendly manner. I had all my top teeth replaced with implants and crowns and I am extremely happy with the work done”
“I have had implants fitted and from start to finish the whole process has been great. The staff are friendly and helpful. Peter carried out my treatment very good and calming. I would recommend this practice to any one
"Best experience at dentist! Very Relaxing!"
Mrs I. Cox
"Pleasant experience - no panic!"
Mrs M. Bolt
"Fantastic Dentist, top marks in every way"
"Explained what was happening throughout, listened and very gentle. Thank you."
"Amazingly pain free extraction - thank you! 🙂 "
"Brilliant - as always"
"Brilliant - 10/10"
"Kind & gentle"
"Very gentle. Thank you"
"Thank you very much!"
"As always, friendly & gentle"
"Very professional and seen straight away!"
"Excellent Treatment, Great Staff"
"Incredibly professional - quality service"
"Lovely staff & excellent service"
"Excellent as always"
When we began the treatment you completed today, you said that it might take anything from six months to a year, but that you would keep me informed every step of the way. In that and everything else you have been as good as your word. I think you may have actually scraped in just under six months.
I thought I had to take the opportunity to thank you and your staff for everything you have done. You have guided me through all the complications, answered all my questions promptly and on that fine line between dumbing down and talking down. Appointments have been prompt and the level of courtesy demonstrated by all your staff has been exemplary.
The amount of work I had done has cost a great deal of money. However, getting some insight into what has been involved and what is happening when I am not in the chair, it is understandable why it costs what it does. In fact, I have wondered how you can produce such quality work for the money. Consequently, I will be recommending you to friends who are a little loath to pay out when they are not fully aware of what it is they are paying for.
I mentioned on your website a while back that I have attended dentists in France, the US, Australia and the UK. I cannot recall any of them being pleasant or that I would have attended in preference to doing virtually anything else, but I can honestly say that a visit to Calm and Gentle has reduced my natural dislike for visiting the dentist to a point where it is acceptable and I am not spending the week prior looking for reasons to delay.
Again, thank you all very much,
Really happy with my first visit here today. Both David & Eman were very gentle, non-judgemental and friendly. Thanks!
– Jo Cavie